Refunds
DRAFT — owner to review before launchThis policy is a starting draft. Fill in the bracketed parts before launch.
Printed products
Unopened books, flash cards, and quick review sets can be returned within [NUMBER] days of delivery. [WHO PAYS RETURN SHIPPING]
Digital products
Because access starts right away, simulated exams, apps, and Clinical Reference are refundable within [NUMBER] days only if you haven't completed more than [NUMBER] practice questions. [CONFIRM]
How to ask
Email ipassprep@gmail.com with your order number.